Built for Instagram-first businesses

We help Instagram businesses stop losing sales in their DMs.

We help businesses respond faster, qualify leads, and handle repetitive customer questions β€” so no sales opportunity slips through the cracks.

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Every unanswered DM is a sale you didn't close. We make sure that stops happening.

See how we work ↓

Free 20-min call Β· No commitment Β· Works with any Business or Creator account

S

sofia_martinez

Active now

Clientelly active
Do you have the black hoodie in size M? And how long does shipping take?
Yes! The black hoodie is in stock in M πŸ™Œ Standard shipping takes 3–5 days. Want me to send the link?
Replied in 1s Β· Clientelly
Yes please!! Also do you do express shipping?
Clientelly is replying…πŸ”₯ Hot lead

Built for Instagram businesses that sell through DMs

🎯CoachesπŸ’ͺFitness businessesπŸ“šEducators✨CreatorsπŸ›οΈOnline storesπŸŽ“Course sellersπŸ’„Beauty brandsπŸ’Jewellery brands
The problem

Sound familiar?

Most Instagram businesses are sitting on a sales channel they're not fully converting. The DMs are coming in. The revenue is leaking out.

If any of these ring true, we can fix it.

Direct Messages
0 unread

Your customers are already messaging you

What we do

Here's how we fix your DM workflow

We don't sell you a tool and leave you to figure it out. We set up, manage, and continuously improve a system built around your business.

⚑

Every enquiry gets a fast, on-brand reply

We set up instant responses that go out in under 2 minutes β€” day or night. Your customers never wait, never feel ignored, and never move on to a competitor who replied faster.

β†’ Higher engagement. More conversations that lead somewhere.
🎯

We find your buyers before you open your inbox

Not every DM is equal. We sort conversations so the people most likely to buy are front and centre. You spend your limited time on what matters.

β†’ More sales closed. Less time triaging 100 messages.
πŸ”

Repetitive questions handled automatically

Pricing, availability, shipping, sizing β€” your most common DMs, answered instantly in your voice. We train the system on your exact products and FAQs.

β†’ Hours reclaimed every week. Without sacrificing quality.
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The right conversations escalated to you

The system knows its limits. Complaints, complex negotiations, or anything needing your personal touch gets flagged and routed to you β€” with full context.

β†’ You only step in where you actually add value.
How we work

We do the work. You see the results.

No complicated setup. No tools to learn. We handle everything from start to finish.

1

20-minute discovery call

We learn your business, your audience, how you sell, what questions you get most, and how you want to sound. This is the foundation of everything we build.

You just talk β€” we take notes.

2

We build and tune your setup

We configure the system to know your products, pricing, FAQs, tone of voice, and escalation rules. You review everything and we adjust until it sounds exactly like you.

You approve before anything goes live.

3

Your inbox runs on autopilot

We flip the switch. Every DM gets an instant, on-brand reply. We monitor the first week closely to catch and fix anything that needs tuning.

Most clients say "it sounds like me" within the first few days.

4

Ongoing optimization

We review performance monthly, improve underperforming replies, and adjust for new products, seasonal changes, or shifts in what your audience asks.

Your system gets better over time, not worse.

What you'll see

Your inbox, organized by who's most likely to buy

After we set up your system, your inbox is no longer a chaotic list of messages. Every conversation is sorted and categorized β€” you open the app knowing exactly what needs your attention.

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Hot leads

Pricing questions, availability, ready to buy β€” your most valuable conversations, front and centre

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Needs your attention

Complaints, complex requests, anything flagged as uncertain β€” routed to you with full context

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Already handled

FAQs, routine questions, quick confirmations β€” dealt with automatically. Nothing for you to do.

Clientelly
@yourbrand

142

Total

πŸ”₯ 8

Hot leads

⚠️ 3

Attention

24

Handled

sofia_m

Do you have this in size M?

94πŸ”₯ Hot lead

ade_j

This arrived broken...

61⚠️ Attention

kemi_t

Thanks so much!

22βœ“ Handled

What our founding clients say

A

Amara O.

Independent clothing boutique

"Β£1,200 in recovered sales in the first week β€” all from DMs she would have missed overnight."

J

Jade K.

Skincare DTC brand

"Reply rate went from 40% to 100%. She now wakes up to closed sales instead of cold leads."

T

Tolu R.

Jewellery brand Β· 18k followers

""It sounds exactly like me. My customers have no idea." 3Γ— DM conversion rate in month one."

How much are unanswered DMs costing you?

Drag the sliders to see your estimated monthly loss.

DMs you receive per day20/day
Estimated % that could convert8%
Average order valueΒ£45

You're leaving approximately

Β£2.2k

in missed sales every month

Clientelly starts at Β£99/month. Most clients recover their investment within the first week.

Pricing

Simple, transparent pricing

An investment in your sales operations that pays for itself within the first week.

Starter Service

Β£99/mo

Up to 500 conversations/month

  • βœ“We set up your AI DM assistant
  • βœ“Instant on-brand replies 24/7
  • βœ“Hot lead identification
  • βœ“Complaint & escalation flagging
  • βœ“1 Instagram account
Most popular

Growth Service

Β£249/mo

Unlimited conversations

  • βœ“Everything in Starter
  • βœ“Unlimited conversations
  • βœ“Monthly optimization call
  • βœ“Conversion tracking & reporting
  • βœ“Priority support
  • βœ“1 Instagram account

White-Glove Setup

Β£399 once

Then Β£99/mo Starter after

  • βœ“We do the full setup for you
  • βœ“Discovery call + deep brand review
  • βœ“We upload all your products & FAQs
  • βœ“Test week with live monitoring
  • βœ“Confirmed it sounds like you before launch
  • βœ“Best for established brands (10k+ followers)

All plans include a 7-day free trial Β· No credit card required Β· Cancel any time

Common questions

Everything you need to know before we get started.

Ready to stop losing sales
in your DMs?

Book a free 20-minute call. We'll review your current DM setup and show you exactly where you're losing sales β€” no commitment, no pressure.

View pricing instead ↓

Works with any Instagram Business or Creator account